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Set up the BusinessID app ​

In this tutorial, you set up the BusinessID app. At the end, the app shows the BusinessID that your organization gives you.

Show the steps for

You need:

  • An iPhone with a passcode and Face ID or Touch ID.
  • Your MitID or passport.
  • An Android phone with a screen lock and a fingerprint.
  • Your MitID or passport.

1. Install the app ​

  1. Open the App Store.
  2. Search for BusinessID Authenticator.
  3. Tap Get.
  4. Open the app. The app shows Get Started.
  1. Open Google Play.
  2. Search for BusinessID.
  3. Tap Install.
  4. Open the app. The app shows Get Started.

2. Prove who you are ​

  1. Tap Get Started.

If the app shows Set up fingerprint or face unlock

The app needs a fingerprint, or a face unlock that apps can use.

  1. Tap Open settings.
  2. Add a fingerprint.
  3. Go back to the BusinessID app.
  4. Tap Check again.
The BusinessID welcome screen with the Get Started buttonThe BusinessID welcome screen with the Get Started button

Prove who you are with MitID or with your passport. Use the one that your organization has on file.

Prove who you are with
  1. Tap MitID.
Choose your ID, with MitID and PassportVerify it's you, with MitID
  1. Tap Verify with MitID. MitID opens.
  2. Approve the request in the MitID app. The BusinessID app opens again.
Verify your identity with MitIDVerify your identity with MitID
  1. Tap Passport.
Choose your ID, with MitID and PassportChoose your ID, with MitID and Passport
  1. Tap Scan passport. The camera opens.
Scan the photo page of your passportScan the photo page of your passport
  1. Hold the photo page of your passport in the frame. The app scans it by itself.
The camera, with a frame for the photo page of the passportThe camera, with a frame for the photo page of the passport
  1. Tap Scan passport.
  2. Close your passport.
  3. Hold the top of your iPhone flat against the front cover. Keep it still until the reading is complete.
  1. Tap Scan passport.
Read the passport chipRead the passport chip
  1. If the app shows Turn on NFC:
    1. Tap Open NFC settings.
    2. Turn on NFC.
    3. Go back to the BusinessID app.
Turn on NFC, with Open NFC settings
  1. Close your passport.
  2. Hold the middle of the back of your phone against the front cover. The reading starts when the phone finds the chip.
Ready to scan, over the passport chip screen

The app shows Reading passport… and how much it has read. Keep your phone still until the reading is complete.

Reading passport, with the progress
  1. Tap Scan face. The camera opens.
  2. Hold your iPhone at eye level in good light. Follow the instructions on the screen. [CHECK]
  1. Tap Scan face. The camera opens.
  2. Hold your phone at eye level in good light. Follow the instructions on the screen. [CHECK]
Do a quick face scanDo a quick face scan

The app compares your face with the photo in your passport. You do not have to do anything. The next screen opens by itself.

The face scan screen while the app checks your faceThe face scan screen while the app checks your face

Then accept the terms ​

  1. If the app shows Read and accept terms:
    1. Read the terms.
    2. Tap Accept.
Read and accept termsRead and accept terms

The app shows Provisioning account while it sets up your account. You do not have to do anything. The next screen opens by itself.

Provisioning account, while the app sets up your accountProvisioning account, while the app sets up your account

3. Let the app sign you in ​

The app now asks for three settings, one after the other. The first setting lets the app sign you in to websites. The app cannot see your other saved passwords.

  1. Tap Enable AutoFill.
  2. Tap Turn On.

If the app shows BusinessID is still off

Only 3 apps can use AutoFill at the same time.

  1. Tap Open Settings.
  2. Turn off one of the other apps. You do not lose its data.
  3. Turn on BusinessID.
  4. Go back to the BusinessID app.
The iPhone asks to turn on AutoFill from BusinessID
  1. If the app shows Turn on notifications:
    1. Tap Turn on notifications.
    2. Tap Allow.
Turn on notifications
  1. Tap Turn on Face ID. On an iPhone with a Home button, tap Turn on Touch ID.
  2. Look at your iPhone, or touch the Home button. The app shows your name and Waiting for your first BusinessID.
The last setup step, Turn on Face ID
  1. Tap Turn on. Android opens Passwords, passkeys & accounts.
The Turn on passkeys step
  1. Under Additional services, turn on BusinessID.
  2. Go back to the BusinessID app.

If the app shows BusinessID is still off

Only 5 services can be on at the same time.

  1. Tap Open settings.
  2. Turn off one of the other services. You do not lose its data.
  3. Turn on BusinessID.
  4. Go back to the BusinessID app.
Passwords, passkeys and accounts, with BusinessID turned on
  1. If the app shows Turn on notifications:
    1. Tap Turn on notifications.
    2. Tap Allow.
Turn on notifications
  1. Tap Turn on fingerprint unlock. On some phones, tap Turn on biometric unlock.
  2. Touch the fingerprint sensor. The app shows your name and Waiting for your first BusinessID.
The last setup step, Turn on fingerprint unlock

4. Get your BusinessID ​

Your organization sends you a request for your details. When the request arrives, the bell shows a red number.

  1. Tap the bell at the top right.
  2. Tap the name of your organization.
A pending request from the organizationA pending request from the organization
  1. Make sure that the name under Share your details is the name of your employer.
  2. If you do not know the organization:
    1. Tap Decline.
    2. Tap Decline again.
    3. Contact your IT department. Do not do steps 5 and 6.
  3. Read What they’ll see. Your organization uses your name, date of birth and CPR number to make sure that it is you.
  4. Slide the arrow on Slide to share all the way to the right.
The name, date of birth and CPR number that the organization will see, with Slide to shareThe name, date of birth and CPR number that the organization will see, with Slide to share

The app shows your BusinessID card. You can now sign in with the app.

When you open the app again later, tap Unlock.

The home screen with the BusinessID card from the organizationThe home screen with the BusinessID card from the organization